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My family and I have Friday dinner here every week it is one of the best placeso in Thunder Bay to eat.The ribs are the best and the rest of the menu items are very good I have tried almost all of them.
I have been here three times each time with my kids, the last time the waitress brought our ribs to the table and they were cold...not lukewarm but cold..needless to say...this was the third time with terrible food, previously our ordered was messed up majorly..won't ever be back. We tried a Applebees in South Dakota recently..it was packed, extremely noisy and my rice wasn't cooked..after a long day of travelling it confirmed to me that this resturaunt chain is sub-par, and we will eat at a hole in the ground before ever stepping back to this chain.
I came at a particularly busy time and I was promptly seated by the hostess who was very kind and organized. Our waitress came very soon after to take our drink orders and she returned with them very quickly. She had returned a few minutes later to take our orders and to refill our drinks. Considering that the restaurant was packed, I was quite impressed with her efficiency. The service was the only thing I found to be good or above average on this visit. The food came and it was quite cold by the time it had arrived. My fries had tasted like they had been sitting there for quite some time and had a very strong grease flavour to them. My 'chipotle' burger was anything but chipotle. The burger was cold as well, and as far as the 'chipotle' goes, well, there was a small blob of chipotle sauce (that looked like it was bought from SuperStore) on the middle of the burger. The vegetables for the burger were left off to the side for me to put on and tasted not fresh at all. My dining partner's food had also looked like it was sitting under a heating lamp for a while too. The chicken was the only saving grace as the vegetables tasted overcooked and the garlic mashed potatoes looked like one massive clump with a skin already starting to form around the outside layer. I really feel uncomfortable even entertaining the idea of spending money here again.
We were seated immediately and enjoyed our meal. Our service was friendly and quick, despite the restaurant being very busy. The food was hot and delicious. We will definitely be returning. Not sure about the other poor reviews, because it is worth a visit.
I always like Applebees, the selection is fantastic and the food is always good. Best nachos I've ever had, love the guacamole. Service is always good too.
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