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Very pleased with the service. The Technician, Alan, was prompt, courteous & helpful. He listened to our description of the problem with our drier & he conducted tests, describing each to us, to find the problem. He tried 3 parts that he had in his truck but none would fit our drier, hence he put in an order. When the part arrived, Alan called us, near 4:00 pm on a Friday, and asked if it would be ok if he came to install the new part. We appreciate his dedication and customer service.
Ongoing problems with new Blomberg Fridge at our résidence north end Brockville. After careful examination and assessment, McCann technician identified that a waterline behind an interior panel had been damaged during manufacturing process. He was able to replace line on-site. Very polite and competent.
The story could go on forever! One of the most unprofessional, untrusting businesses to deal with!
Terrible customer service and at repairing appliances esp fridges , been 7 weeks now and fridge still not fixed , first compressor then needs evaporator, then they say they need to take it to shop and it will be returned In 2 days , well 3 weeks yes weeks we still don’t have a working fridge and finally got ahold of someone only to be told they are looking for a leak ???? 3 weeks to find a leak , lost 2 days of work , this is a new fridge , stay away for appliance repair unless you like waiting
Everything was installed on time and on budget. Kevin even pointed out a problem with my air conditioning system that I hadn't noticed, and he got that corrected. I appreciated how they went above and beyond.
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