East side Mario's is known for great value, but what keeps people coming back is the quality of the food.And let's not forgot the fun.so come on in bring the family sit down and get ready for the good time that comes with a great meal.
The last time we were there, it was very loud, the steak was terrible but the service was good. We will try it again to see if they have read all those comments here but food better be better otherwise it will be our last visit as well.
My husband, daughter and myself visited this restaurant for dinner. We waited while the server took a good 10 minutes to clean off a table with us watching. She actually sat in the booth while she wiped the table. After all that, the table was dirty when we sat down!
My husband and I ordered our entrees which came with the salad and bread, our daughter ordered only the pasta.
When the salad arrived (individual bowls), my daughter had TWO bites of my salad. Within minutes the server was at our table informing us that the manager had seen this and she would have to charge us for a side salad!!
First of all, I don't appreciate being under surveillance when I'm eating, and secondly it's MY food and if I want to share a few bites I will. I understand there are probably people who take advantage of the unlimited salad but it's not like she didn't order anything to eat and I didn't give her my salad and order another. We have been customers of East Side Mario's for many years although have never been to this location. Managers take note-you might think you're saving your company money but think about the long term consequences of your actions. We will never be back
The service was really great here, our waitress...
The service was really great here, our waitress was very patient and very helpful and went the extra mile. The food is great and what else can I say about unlimited garlic bread and Caesar salad!
Worst service ever with below average food. It epitomizes the worst about chain brand restaurants and confirms why I don't usually eat at these type of restaurants.
