Dubsport Inc. is a privately owned automobile repair shop that specializes in providing trustworthy and exceptional services at a reasonable price. We use manufacturer approve quality parts to ensure that your vehicle is fixed right the first time and is
once again Richard saves the day! Had my Tiguan in for oil change and check engine light FLASHING !!!! Scary! FIXED ! And through all this nasty cold snap (longest since 1998-and not done yet) she has amazed me just by starting! I am so glad to have a trustworthy mechanic who knows what to look for and how to solve problems !
Hi Richard! We're so happy you're still in business, it's been a while but your service is the best we've ever had. I don't know many VW drivers but if I meet any I'll recommend you.
I’m using Dubsport for over 2 years. I’ve got the impression that guys are not forcing unnecessary maintenance/repairs on the client. They are doing great job and always willing to invest their time and effort into their good reputation. High quality service!
IT has been about a year since i had my Jetta serviced at Dubsport, but it deffinately deserves a review. I am know vehicle savvy, and have taken my vehicle to a couple other "VW" service providers.
I booked my car in for servicing that included a timing belt, oil change, and for them to find out about a loud knocking coming out of my rear suspension. Not only did Richard do that, but he also took the time to answer my questions, provide information regarding the servicing, and in my opinion, take the time to explain everything.
Without a doubt, the best experience i have had with any VW shop in edmonton.
Kayla
So sorry that you feel this way. The first time you came here you took the mechanic out and pointed to the hose and told him that is what you wanted replaced (taped up) we replaced the hose and told you the lower one was damaged (a $185 repair), next time you came in, I replaced the hose for $55 (how is that bad?). For the coolant leak you phoned us and told us that the car was leaking coolant and you were not driving it because the battery was always dying, so we told you to drop it off and we would put it into the flow of work instead of booking an appointment, which you did... we take care of booked work first and then look at drop offs. We phoned and told you about the price for the hose and labour and you gave a go ahead we could not check out the charging concern because it was leaking so much coolant and we could not run the car until that repair was made. As stated before the customer agreed to leave the car with us as she was not driving it because of the concerns so we worked on it when we could, the phone call friday was a surprise as Kayla did not tell us at any time she needed the car for the weekend. I asked if she could leave it with us as we were booked solid and she had no problem with that... why didn't you say something? When you asked to see the hose we told you that we had thrown it away and we could retrieve it but it was already in the garbage, not that the garbage was gone as garbage day was tuesday and you seemed like you were in too much of a rush to care. If you had a problem why did you not call and talk to me... that is what I am here for? We have been in business for 14 years and no one has complained before and have hundreds of satisfied customers.... We can only hope that you can find someone to help you with your needs!
